Orders typically arrive within 14 business days in the United States. For international orders please refer to our shipping policy.

Absolutely! Once your order has been shipped, you will receive an email with a tracking number and a link to monitor your package’s progress.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. For more information refer to our Return Policy.

We’re here to help you make the most of your discounts! If your promo code isn’t working, here are a few things to check:

• Terms & Conditions: Each promo code has specific conditions, like minimum purchase amounts, eligible items, and expiry dates. Be sure to review the terms shared in the email or on our offers page.
• Better Offer Applied: We always want you to get the best deal! If there’s a promotion that gives a greater discount than your promo code, our system will automatically apply the better deal to your cart.

• One Promo Code Per Checkout: Only one promotion can be applied per order. If another discount is already active, the system won’t allow additional codes.
• Code Linked to a Specific Account: Some codes are personalized and linked to specific accounts. Make sure you’re logged into the same account where the code was sent.

If you’re still having trouble, reach out to us, and we’ll gladly assist!

We understand refunds are important, and we’re here to make the process as smooth as possible. Here’s how refunds work depending on the situation:

• For Returns: Once your returned items are received and inspected at our warehouse, we’ll process your refund according to your original payment method. You’ll receive confirmation when it’s complete.
• For Cancellations: If we have to cancel an item due to stock availability, we’ll notify you via email and issue a refund right away.

• For Failed Deliveries or Expired Pickups: If a delivery attempt fails , the order will be returned to our warehouse, and a refund will be issued once the items are received back.

If you have any questions or concerns about your refund, don’t hesitate to contact our friendly support team!